Privacy Policy

PRIVANY POLICY

 

At vanysns.com, accessible from https://vanysns.com, one of our main priorities is the privacy of our visitors.

We value the privacy of individuals who use our applications, websites, networks, platforms, and related services.

VANY is committed to protect your privacy, and this is how your personal information is collected, used and disclosed by VANY

This Privacy Policy applies only to our website and its associated sub-domains alongside our application. This policy is not applicable to any information collected offline or via channels other than this website.

By accessing or using our service, you signify that you have read, understood and agree to our collection, storage, use and disclosure of your personal information as described in this privacy policy and our terms of service. 

VANY Services are Non-Emergency & Non-Medical, Only Transportation from one spot to another.

For a better experience while using our Services, we may require you to provide us with certain personally identifiable information, including but not limited to your

1-    Name / Username

2-    ID Number

3-    Phone Numbers

4-    Email Addresses

5-    Age

6-    Passwords

7-    Bank Card Details

8-    Home Location & detailed address

 

The information that we collect will be used to contact or identify you. We have access to Users’ account records.

We may collect Users’ approximate or exact location information as determined through data such as GPS and WiFi.

A Rider's location information is needed to generate rides and send the appropriate driver to a location.

In addition to the reasons described above, destination location information and distance travelled is necessary for calculating charges for ordered transportation service accurately.

We enable drivers and Riders, to call each other.

To provide this service, VANY shall keep all information regarding these calls including the date and time of each and the content of the communications.

We may also use this information for customer support services to take an immediate action in case of any Problem, for safety and security purposes, to improve our services and for analytics. User’s also having the right to communicate office through land line, Website, Application and customer service Number..

These communications may be recorded and stored in the Platform.

To provide the most effective and efficient services we must have all the necessary data to execute rides, communicate with Riders, and sustain Provider and Customer partnerships. A Rider’s personal information is necessary when determining the type of vehicle used in all Services and Driver's details. Riders’ phone numbers are used for either voice or what's App or SMS messaging in all communications between VANY, Riders, Customers, and Providers.

A Rider’s information is used when creating an account and subsequently accessed when requesting further Services. Rider information may be shared with government in the event of an emergency or if a Rider is involved in a road accident and when required by law or in response to legal process, obligation, or request.

Users’ information is used when evaluating Services and compiling VANY analytics. Riders’ phone numbers are utilized to send surveys after each individual ride or Service to evaluate the Riders’ experience. The Riders’ experience ratings are used in improvement measurements.

 

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

 

Kids Privacy

VANY does receive or collect Personal Information from children under the age of 16, and our Services are not directed at users under the age of 16 if no first grade person involved.

If we find that request has been received by an individual under the age of 16, we will delete it.

Changes to our Privacy Policy

This Privacy Policy is effective as of January, 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on our website. We reserve the right to update or change our Privacy Policy at any time and Users should check this Privacy Policy periodically. A User’s continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute a User’s acknowledgment of the modifications and consent to abide and be bound by the modified Privacy Policy. If we make any material changes to this Privacy Policy, we will notify Users either through e-mail or by placing a prominent notice on our website.

 

Tracking Technologies

Google Maps API

Google Maps API is a robust tool that can be used to create a custom Map, a searchable Map, Check-In functions, display live data synching with location, Plan routes.

Google Maps API may collect information from you and from your device for security purposes.

 

Contact Us

‍If you have any questions about this Privacy Policy, please contact us at

 (02) 25 25 86 08 / 011 012 40 40 5

Or email us to [email protected]